Privacy Policy

Last Updated: July 24, 2025

This Privacy Policy explains how Deciens Connect (“we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you visit and use our website (the “Site”) and our services.

Your privacy is important to us. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our Site and services, you agree to this Privacy Policy. If you disagree with our policies and practices, your choice is not to use our Site or services.

Information We Collect

We collect several types of information from and about users of our Site and services, including:

Personal Information

This is information that can identify you as an individual. We may collect the following categories of personal information:

     

      • Contact Information: Name, email address, postal address, phone number, and other similar contact data.

      • Business Information: Company name, business type, tax identification numbers, and other details related to your business operations relevant to our services.

      • Financial Information: Bank account details, credit card information, and other payment details necessary for processing transactions. (Note: We use secure third-party payment processors; we do not store sensitive payment card information on our servers.)

      • Account Information: Username, password, and other credentials used to access our services.

      • Communication Information: Records of your correspondence with us, including emails, chat messages, and phone calls.

     

    Non-Personal Information

    This is information that does not directly identify you. We may collect:

       

        • Device and Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, time spent on our Site, and other similar usage data. This helps us understand how users interact with our Site and improve its functionality.

        • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies. For more details, please see the “Cookies and Tracking Technologies” section below.

       

      How We Collect Information

      We collect information in several ways:

         

          • Directly from You: When you fill out forms on our Site, register for an account, subscribe to our services, communicate with us, or provide information in any other direct interaction.

          • Automatically as You Navigate the Site: Through cookies and other tracking technologies.

          • From Third-Party Sources: We may receive information about you from third-party partners, service providers, or publicly available sources, especially in the context of due diligence for business partnerships.

         

        How We Use Your Information

        We use the information we collect for various purposes, including:

           

            • To Provide and Maintain Our Services: To operate our prep center and 3PL services, manage inventory, execute fulfillment, and handle backend operations.

            • To Process Transactions: To facilitate the purchase of your inventory, process payments, and manage financial aspects of our partnership.

            • To Communicate with You: To send you service updates, important notices, marketing communications (where permitted), and to respond to your inquiries and support requests.

            • To Improve Our Services: To understand how our Site and services are used, to enhance user experience, and to develop new features and offerings.

            • For Security and Fraud Prevention: To protect our Site, services, and users from fraud, unauthorized access, and other malicious activities.

            • To Comply with Legal Obligations: To meet our legal, regulatory, and compliance requirements, including tax and financial reporting.

            • For Business Operations: For internal business analysis, reporting, and operational efficiency.

           

          How We Disclose Your Information

          We may disclose your information to the following categories of recipients:

             

              • Service Providers: To third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analytics, hosting, customer support, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

              • Business Partners: To partners with whom we collaborate on specific services or initiatives, provided such disclosure is consistent with this Privacy Policy.

              • Legal and Regulatory Authorities: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

              • In Connection with a Business Transfer: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

              • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

            We do not sell your personal information to third parties for marketing purposes. SMS consent is not shared with third parties.

            Cookies and Tracking Technologies

            We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information.

               

                • Cookies: Small data files placed on your device. They allow us to recognize your browser and capture certain information. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them or they expire).

                • Web Beacons (Pixel Tags): Small graphic files that allow us to monitor the usage of the Site and collect certain information, such as the number of users who have visited particular pages.

              We use these technologies for purposes such as:

                 

                  • Essential Functionality: To enable core features of the Site and services.

                  • Performance and Analytics: To collect information about how you use our Site, which helps us to improve its performance and design.

                  • Personalization: To remember your preferences and tailor your experience.

                You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site or services.

                Data Security

                We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:

                   

                    • Encryption: Using SSL/TLS encryption for data transmission.

                    • Access Controls: Limiting access to your personal information to authorized employees and service providers on a need-to-know basis.

                    • Firewalls and Intrusion Detection Systems: To protect against unauthorized network access.

                  However, the transmission of information via the internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.

                  Data Retention

                  We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal information for the purposes set out in this Privacy Policy, we will delete or anonymize it.

                  Your Data Protection Rights

                  Depending on your location and applicable laws, you may have the following rights regarding your personal information:

                     

                      • Right to Access: Request a copy of the personal information we hold about you.

                      • Right to Rectification: Request correction of inaccurate or incomplete personal information.

                      • Right to Erasure ( “Right to be Forgotten”): Request the deletion of your personal information under certain circumstances.

                      • Right to Restrict Processing: Request that we limit the way we use your personal information.

                      • Right to Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.

                      • Right to Object: Object to our processing of your personal information under certain conditions.

                    To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before fulfilling your request.

                    Third-Party Links

                    Our Site may contain links to third-party websites. This Privacy Policy does not apply to the practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

                    Children’s Privacy

                    Our Site and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

                    Changes to Our Privacy Policy

                    We may update our Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after we make changes is deemed to be acceptance of those changes.

                    Contact Information

                    To ask questions or comment about this Privacy Policy and our privacy practices, contact us at info@deciensconnect.com

                    Terms of Service

                    Last Updated: July 25, 2025

                    Welcome to www.deciensconnect.com (the “Website”), operated by Deciens Connect LLC (“Deciens Connect,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Website, including any content, functionality, and services offered on or through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Website.

                    1. Acceptance of Terms

                    By using the Website, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

                    2. Changes to Terms

                    We reserve the right to modify or update these Terms at any time, at our sole discretion. Any changes will be effective immediately upon posting the updated Terms on the Website. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

                    3. Access and Use of the Website

                    3.1 License

                    Subject to these Terms, Deciens Connect grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal or professional purposes, as intended by the Website’s functionality.

                    3.2 Prohibited Uses

                    You agree not to use the Website:

                       

                        • For any unlawful purpose or in violation of any applicable laws or regulations.

                        • To post or transmit any content that is defamatory, obscene, abusive, or otherwise objectionable.

                        • To impersonate any person or entity or misrepresent your affiliation with any person or entity.

                        • To interfere with or disrupt the Website’s operations, servers, or networks, including through the use of viruses, malware, or other harmful code.

                        • To attempt to gain unauthorized access to any portion of the Website or related systems.

                      4. User Accounts

                      To access certain features of the Website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate your account at our discretion, including for violations of these Terms.

                      5. User Content

                      5.1 Ownership

                      You retain ownership of any content you submit, post, or upload to the Website (“User Content”). By submitting User Content, you grant Deciens Connect a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, modify, and display such content in connection with operating and improving the Website.

                      5.2 Responsibility

                      You are solely responsible for your User Content and represent that it does not violate any third-party rights, including intellectual property or privacy rights, or any applicable laws. We reserve the right to remove or modify any User Content that violates these Terms or is otherwise objectionable.

                      5.3 SMS Terms of Service

                      By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Deciens Connect LLC. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://deciensconnect.com/?page_id=3. Message HELP for help. Reply STOP to any message to opt out.

                      6. Intellectual Property

                      All content on the Website, including text, graphics, logos, and software (excluding User Content), is the property of Deciens Connect or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from such content without our prior written consent.

                      7. Third-Party Links and Services

                      The Website may contain links to third-party websites or services that are not owned or controlled by Deciens Connect. We are not responsible for the content, policies, or practices of any third-party websites or services. You access such third-party websites or services at your own risk. 

                      8. Privacy

                      Your use of the Website is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Website, you consent to the practices described in the Privacy Policy.

                      9. Termination

                      We may suspend or terminate your access to the Website at any time, with or without cause, and with or without notice. Upon termination, your right to use the Website will immediately cease, and any licenses granted under these Terms will be revoked.

                      10. Disclaimers

                      The Website is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

                      11. Limitation of Liability

                      To the fullest extent permitted by law, Deciens Connect, its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or in connection with your use of the Website, whether based on contract, tort, negligence, or otherwise, even if we have been advised of the possibility of such damages.

                      12. Indemnification

                      You agree to indemnify, defend, and hold harmless Deciens Connect, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the Website, your User Content, or your violation of these Terms.

                      13. Governing Law and Dispute Resolution

                      These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the state or federal courts located in San Francisco, California. You agree to submit to the personal jurisdiction of such courts.

                      14. Miscellaneous

                         

                          • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Deciens Connect regarding your use of the Website.

                          • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

                          • Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

                          • Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms at our discretion.

                        15. Contact Us

                        If you have any questions or concerns about these Terms, please contact us at:

                        Deciens Connect LLC
                        Email: info@deciensconnect.com